Our People

Our brilliant team of travel experts works day and night to craft the perfect experiences for you and your families. 

Robert Karp
Founder and CEO

Since founding MilesAhead at age 14, Rob has held a special passion for hospitality. Today, he is a student at Cornell’s School of Hotel Administration and the youngest travel advisor in the Virtuoso network. Rob's skill-set is diverse: he can optimize miles and points, personalize itineraries, and connect clients with the best services in the world. He loves to amaze his clients by saving them thousands of dollars or miles on flights, scoring them a huge upgrade at a hotel, or planning an exciting safari vacation for them.

One reason why MilesAhead clients return so often is Rob’s dedication to his clients, many of whom become his friends. Rob hopes to continue building MilesAhead so that he can provide his clients with the best travel experience possible.

Jonathan Friedman
Luxury Travel Advisor and Director of Strategy

When Jonathan plans on a trip, he seeks to change the way people travel, from the moment they first step into the airport. Jonathan prides himself on his unique ability to leverage frequent flyer miles and incentives/benefits to create ultra-luxury experiences for his clients, while saving them money. Jonathan knows premium cabins and luxury hotel markets like the back of his hand, from what champagne Singapore Air serves in Business Class to which hotel is the best urban retreat in Hong Kong. Jonathan first started working with miles when he was 12 and claims that he has gotten the best sleep of his life in Cathay Pacific First Class.

Rachel Brown
Luxury Travel Advisor

Rachel began as a client, but after watching Jonathan and Rob craft her family adventures was ready to join in on the fun. Today Rachel works with an exclusive group of clients to design interactive and unique experiences across the globe. When not planning your next adventure, Rachel could be found hiking the hills of Los Angeles, perusing the web to learn about that new hotel opening, and FaceTiming with her two daughters. 

Nelson Billington
Luxury Travel Advisor

Nelson is a student at Cornell’s School of Hotel Administration. He loves building relationships with clients and suppliers to create amazing experiences around the world. Nelson spent his last summer on the road conducting site inspections and planning travel. He also was fortunate enough to intern with NBC Sports at the 2016 Olympic Games in Rio. A passionate supporter of enlightened hospitality, Nelson works hand in hand with Rob to shape the future of MilesAhead.

AJ Arena
Luxury Travel Advisor

AJ is student at Cornell's School of Hotel Administration and spent last summer interning in the rooms department of the iconic Plaza Hotel. When AJ isn't planning out multi-country itineraries and working with MilesAhead's private client group, he can be found planning his own international itineraries. Outside of MilesAhead, AJ enjoys hiking, biking and exploring the outdoors.

Zach Falk
Luxury Travel Advisor

Zach is a student at Cornell's College of Architecture, Art and Planning majoring in Urban and Regional Studies. Although this is Zach’s first major foray into the travel industry, he has held a lifelong passion for the transportation industry. Zach works with clients to organize international and domestic air travel and itineraries. Outside of MilesAhead, Zach likes biking and skiing.


Ari Levenson
Luxury Travel Advisor

Ari works with Rob and the rest of the team to curate personalized travel experiences. He specializes in planning luxurious voyages and optimizing logistics of your next adventure. When Ari is not planning a cruise or flying a plane, he enjoys film, and spending time with his family. Ari has been passionate about flying ever since he was young. After spending the past two years studying aviation and the social sciences of air transportation, he has obtained two pilot certificates and is currently working on his commercial license.

Adam Saks
Industry/Supplier Relations

Adam is student at Cornell’s School of Hotel Administration, while also playing for the Cornell’s Varsity Baseball team. Adam is known for building incredible personal and professional relationships, and has joined MilesAhead to lead and manage relations with our suppliers. Adam recognized his passion for delivering outstanding experiences to customers while interning for the Boca Beach Resort & Club in South Florida. His motivation stems from knowing that the relationships he forges with our valued suppliers will help MilesAhead deliver even more extraordinary experiences to our clients.